FAQ
Q.
What is the product I’m purchasing?
A.
Our products are digital coloring pages that you can download in PDF or PNG formats. After purchase, you will receive files that you can print and color at your convenience.
Q.
How do I access my purchase?
A.
Once your purchase is complete, a download link will be sent to the email address provided during checkout. We use the well-known and reliable SendOwl platform to pay for and deliver digital goods to you.
Q.
In what format are the coloring pages provided?
A.
We offer coloring pages in two formats:
• PDF: A convenient format for printing all pages at once or individually.
• PNG: High-quality images of each page, which can be printed or used on tablets for digital coloring.
• PDF: A convenient format for printing all pages at once or individually.
• PNG: High-quality images of each page, which can be printed or used on tablets for digital coloring.
Q.
Can I use the coloring pages on a tablet or another digital drawing device?
A.
Yes, you can use PNG files on tablets with drawing apps like Procreate, Adobe Fresco, and others. Simply import the image into the app and start coloring.
Q.
Do I need special software to open the files?
A.
No, you can open PDF files using any standard PDF viewer, like Adobe Acrobat. PNG files can be opened with any image viewer available on your device.
Q.
What are the best printing settings to use?
A.
For the best results, we recommend printing the coloring pages at 300 DPI on high-quality paper. The standard paper size is A4 (210 x 297 mm), but you can adjust the print settings for other sizes if needed.
Q.
What type of paper is best for printing the coloring pages?
A.
We recommend using paper with a weight of at least 160 gsm or higher to prevent ink bleeding and ensure a good print quality. Matte or smooth paper works well with pencils, markers, and pens.
Q.
Can I return or exchange a digital product?
A.
Due to the digital nature of the product, returns or exchanges are not possible. However, if you experience any issues with your file, please contact us, and we’ll help resolve the problem.
Q.
Can I use your coloring pages for commercial purposes?
A.
No, purchased coloring pages are for personal use only. Commercial use, resale, or distribution of the files without permission is prohibited.
Q.
How can I contact support if I have any questions or issues?
A.
If you have any questions, encounter download problems, or face technical issues, please visit our Contact Page for assistance.
Q.
Do you offer any special deals or discounts?
A.
Yes, we periodically offer discounts and special promotions for our loyal customers. Subscribe to our newsletter to stay updated on the latest offers and receive exclusive deals.
Q.
How often do you update your collection of coloring pages?
A.
We regularly add new coloring pages and sets, so you can always find something new and exciting. Follow us on social media or check our website for updates.
Q.
What should I do if I didn’t receive the email with my download link?
A.
Please check your “Spam” or “Promotions” folder in your email. If you don’t receive the email within 10 minutes of payment, contact us with your order number, and we’ll resend the download link.
Q.
Can I gift digital coloring pages?
A.
Yes, you can purchase coloring pages as a gift. Just enter the recipient’s email at checkout, or contact us if you need assistance with this process.
